Telepath
The Infrastructure Layer for Voice AI.
Direct Carrier Bridging. No PBX. No Queues. Full observability on every millisecond.
Integration in 3 Steps.
Create Connection
Log in to the Telepath Dashboard and create a new SIP Trunk connection.
Bring Your Keys
Securely enter your credentials for OpenAI, ElevenLabs, Retell, or Vapi.
Point & Call
Copy your unique sip:...@telepath.live URI and paste it into your carrier settings.
Why Telepath?
Native HD Audio
Stop negotiating 8kHz. We support G.722 Wideband and G.711 (µ-law/A-law) by default. Your AI hears 'S' vs 'F' clearly.
72-Hour Precision History
We retain every packet metric, jitter buffer event, and SIP trace for 72 hours. Replay the network conditions of any call to definitively prove where faults lie.
Real-Time Dashboard
Live call monitoring as it happens. See active calls, latency, jitter, and blame attribution updating in real-time.
Per-Call Introspection
Drill into any call. Turn-by-turn timing, carrier metrics, AI latency, disconnect reason. We provide an end to end SIP Flow diagram for every call.
Webhooks
Push call data to your stack. Send post-call events to Slack, your analytics platform, or any HTTP endpoint.
Export & Reporting
Download call records as CSV or JSON for offline analysis, billing reconciliation, or compliance.
Blame Assignment.
Don't guess why a call was slow. Our metrics separate Carrier Lag, AI Latency, and Gateway Processing so you can prove exactly who is at fault.
Global One-Way Latency
Real-time measurement of RTP packet transit from our edge nodes to the origin. We track every millisecond of flight time to ensure you stay under the 400ms human-perception threshold.
Jitter & Stability
A crystal clear voice needs a stable stream. We monitor micro-second variance in UDP packet arrival intervals to dynamically adjust jitter buffers before audio degradation occurs.
Carrier Performance Index
Not all routes are equal. We aggregate Mean Opinion Scores (MOS) across major trucking providers (Twilio, Telnyx, Bandwidth) to route your calls through the cleanest pipes available.
Time-to-First-Token (TTFT)
The "thinking time" of the LLM. By maintaining persistent TLS connections and optimizing context windows, we minimize the gap between user speech and AI response.
Conversation Depth
A sign of a healthy agent is a long conversation. We track average turns per session to help you understand user engagement and the effectiveness of your system prompts.
Concurrent Sessions
Watch your traffic grow. Our dashboard gives you a real-time view of active calls across all regions and availability zones, scaling effortlessly with your demand.
Attribution Analysis
When quality dips, you need to know why—instantly. We automatically categorize degradation sources, distinguishing between Carrier faults, AI latency, or Client-side network issues.
SIP Response Codes
Granular visibility into how calls end. Distinguish between normal user hangups and abnormal platform errors (404, 480, 503) to keep your reliability nines high.
Capacity, Not Minutes.
Predictable flat-rate pricing for high-volume agents.
Telepath
ENTERPRISE
Ready to Build?
Early access for developers building the next generation of AI Voice Agent platforms using Telepath. API key requests will reopen shortly. For custom solutions please click Request Capacity.